Senior Account Manager / Account Supervisor

About the job

Healthcare Success (HS), a digital-first, fully integrated marketing agency, is looking for another talented Senior Account Manager (or Account Supervisor) to join our growing team.

Does this sound like you?

• 3-7 years managing multiple client marketing campaigns for a digital agency, especially paid search or SEO.
• Possess a high emotional IQ and be able to grow and manage relationships with clients and internal teams.
• Hungry to expand into integrated marketing, advertising, strategy, and branding.
• Analytic chops to review reports, translate them to clients and provide recommendations for optimization.
• Thrive a fast-paced, digital performance driven culture. You'll be managing between 6-10 clients of varying levels of work/budget; ideal candidates will have experience managing at least that many clients in the past.

Note: This position requires extensive digital marketing agency account management experience with a proven track record of being able to successfully manage at least 10-20 Paid Search or SEO clients. This is NOT a sales position nor a behind-the-scenes role.

Responsibilities

• Act as the lead point of contact for all client marketing efforts and projects: digital (SEO, Paid Search, social media, websites,) branding or traditional media.
• Work closely with project manager on all projects and deliverables.
• Write, develop and present: strategic plans/briefs, status reports, creative briefs, SOWs, business decks, monthly reports.
• Monitor and analyze performance of programs and provide recommendations for improvement in conjunction with subject matter experts
• Ensure overall client satisfaction.

What's in it For You:

With about 35 people, our agency has grown large enough to attract outstanding talent, yet is still small enough that you can make a huge impact. We will encourage your development and growth, and whenever possible we promote from within.

In addition to competitive salaries, we offer

• A virtual work environment
• Fifteen days of paid time off (PTO) annually
• Plus, all major holidays
• Plus, extra Fridays off for those months that do not have a Holiday. That means every month you’ll enjoy at least a 3-day weekend.
• Plus, a paid Holiday Break between Christmas and New Year’s!
• Matched 401K
• Health Insurance
• Dental Insurance
• Vision Insurance

Required Skills/Experience:

• Bachelor’s degree from a four-year college.
• 3-7 years of agency account management or other relevant experience.
• Proven track record of successful account management.
• Solid business writing and communications skills and experience.
• Strong work ethic and a sense of urgency.
• Detailed oriented.

While about 2/3 of our team lives in Southern California, we are now 100% virtual. We will consider qualified candidates from any US state. All employees must work Pacific Time hours.

Healthcare Success is committed to considering all candidates regardless of their gender, sexual orientation, race, age, socioeconomic status, religion or disability.